Disclaimer, Privacy and Cookie Policy

1. The following applies to the entire website of Graftpoint Netherlands B.V. By using the web page, you agree to this disclaimer.

2. In this disclaimer, the following definitions apply:

the web page: any web page on which Graftpoint Netherlands B.V. includes a hyperlink to this disclaimer with the intention of making this disclaimer apply to it;
Graftpoint Netherlands B.V.: the authorised publisher of the web page;
use: including but not limited to loading, logging in, requesting, consulting, reading, viewing, listening to, editing, filling in (forms), sending, (temporarily) copying, storing, forwarding, distributing, using services and performing legal acts;
you: the natural or legal person, whether or not represented, who uses the website;
the content: including but not limited to texts, images, hyperlinks, audio and/or video fragments and/or other objects;
damage: direct or indirect damage of any kind, including but not limited to lost data and goods, lost revenue, lost profit or other economic loss.

3. Graftpoint Netherlands B.V. makes every effort to update and/or supplement the content of the website regularly. Despite this care and attention, the content may be incomplete and/or incorrect.

4. Graftpoint Netherlands B.V. provides the content of the website in the state in which it actually exists, without any guarantee or warranty as to its soundness, fitness for a particular purpose or otherwise.

5. Graftpoint Netherlands B.V. is not liable for any damage that is or threatens to be caused and that arises from or is in any way related to the use of the website or the inability to consult the web page.

6. Graftpoint Netherlands B.V. may change or discontinue (or have changed or discontinued) the website at its own discretion and at any time it chooses, with or without prior notice. Graftpoint Netherlands B.V. is not liable for the consequences of any change or discontinuation.

7. Subject to this disclaimer, Graftpoint Netherlands B.V. is not responsible for third-party files visibly linked to the website. A link does not constitute an endorsement of those files.

8. Unauthorised or improper use of the website or its content may constitute an infringement of intellectual property rights or of regulations regarding privacy, publication and/or communication in the broadest sense of the word.

9. Graftpoint Netherlands B.V. reserves the right to deny you permission to use the website and/or to make use of certain services offered on the website. In connection with this, Graftpoint Netherlands B.V. may monitor access to the website.

10. You will protect and indemnify Graftpoint Netherlands B.V., its employees, representatives, licensees, business partners and the author of this disclaimer against judicial and extrajudicial measures, judgments and the like, including the costs of legal assistance, accountants and the like, instituted by third parties as a result of or in connection with your use of the website, your infringement of any statutory regulation whatsoever or the rights of third parties.

Privacy Statement

Graftpoint Netherlands B.V. only uses patient data for the purpose for which the data was stored.
Graftpoint Netherlands B.V. does not share patient data with third parties, unless this is necessary for the purpose of storage.
Graftpoint Netherlands B.V. does not keep patient data longer than necessary for the purpose for which the data is stored.
Graftpoint Netherlands B.V. uses all possible means and measures to protect patient data from access by unauthorised persons.
Graftpoint Netherlands B.V. asks patients for permission to store personal data if no treatment agreement has been concluded.
Graftpoint Netherlands B.V. informs patients about their rights with regard to their personal data.
Graftpoint Netherlands B.V. informs its patients about the purpose of the processing of personal data.
Graftpoint Netherlands B.V. informs patients if Graftpoint Netherlands B.V. intends to carry out special operations with their personal data.

Graftpoint Netherlands B.V. is responsible for the processing of personal data as described in this privacy statement.

Personal Data We Process

Graftpoint Netherlands B.V. processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

First and last name
Gender
Date of birth
Address details
Telephone number
Email address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
Data about your activities on our website
List of the client’s contact details via an app
Bank account number

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors who are younger than 16, unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@graftpoint.nl and we will delete this information.

For What Purpose and on What Basis We Process Personal Data

Graftpoint Netherlands B.V. processes your personal data for the following purposes:

To be able to call or email you if this is necessary to carry out our services
To deliver goods and services to you
Graftpoint Netherlands B.V. analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.

How Long We Keep Personal Data

Graftpoint Netherlands B.V. does not keep your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply a retention period of a maximum of 15 years for your contact and personal data, or longer if the treatment period continues for longer.

Sharing Personal Data With Third Parties

Graftpoint Netherlands B.V. only provides data to third parties if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies or Similar Techniques We Use

Graftpoint Netherlands B.V. only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

How We Protect Personal Data

Graftpoint Netherlands B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or email info@graftpoint.nl.

Changes to This Privacy Statement

We reserve the right to amend this privacy statement. You will be informed via our website when we amend this privacy statement and from which date the amendment(s) take effect. By using our services after this date, you agree to the latest version of our privacy statement. The current privacy statement was last updated on 1 November 2024.

This is an English translation of the Dutch privacy statement. In case of any discrepancy, the Dutch version prevails.

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